Cisco Cisco Computer Telephony Integration Option 9.0 Developer's Guide

Supported for use with Unified CCE only.

The SetMessageFilter method specifies a filter for CTI OS Server to use to determine which events are 
sent to a monitor mode client. 

C++:

int SetMessageFilter(string filter)

HRESULT SetMessageFilter(/*{in]*/ BSTR filter, /*[out, retval]*/ int* errorcode)

SetMessageFilter (filter As String, retVal As Long)

int SetMessageFilter(Arguments messageFilter)

CilError SetMessageFilter(Arguments rArgs)

filter

A string containing the message filter, as explained in the section 

.

errorcode

An output parameter (return parameter in VB) that contains an error code from 

 in 

.

Default CTI OS return values. See 

The Session will receive an OnMonitorModeEstablished event when the filter is set on the server.

The SetSupervisorSilentMonitorMode method can be used to force supervisors into monitored mode. It is 
used, for example, by the CTI OS Agent desktop to indicate that supervisors logging on to the Agent Desktop 
can be monitored.

 

int SetSupervisorSilentMonitorMode (Arguments & args);

HRESULT SetSupervisorSilentMonitorMode (/*[in]*/ IArguments * args, 

/*[out,retval]*/ int * errorcode);

SetSupervisorSilentMonitorMode 

(args As CTIOSCLIENTLib.IArguments);

Not available