Cisco Cisco Computer Telephony Integration Option 8.5 Developer's Guide
6-6
CTI OS Developer’s Guide for Cisco Unified Contact Center Enterprise
Release 8.5(1)
Chapter 6 Event Interfaces and Events
ISessionEvents Interface
Following are the enumerated values for SystemEventID:
Remarks
See the descriptions of the CtiOs_Enums.FailureCode and CtiOs_Enums.SystemEvent interfaces in the
Javadoc for information on Java CIL enumerations.
Javadoc for information on Java CIL enumerations.
OnCurrentAgentReset
The OnCurrentAgentReset message is generated when the current agent is removed from the session.
Syntax
C++:
void OnCurrentAgentReset(Arguments& args)
COM:
void OnCurrentAgentReset (IArguments * args)
VB:
session_OnCurrentAgentReset (ByVal args As CtiosCLIENTLib.IArguments)
Parameters
args
Arguments array containing the following fields.
Table 6-4
OnCurrentAgentReset Parameters
OnCurrentCallChanged
The OnCurrentCallChanged message is generated when the current call has changed to another call.
enum enumCTIOS_SystemEventID
{ eSysCentralControllerOnline
=
1,
eSysCentralControllerOffline
=
2,
eSysPeripheralOnline
=
3,
eSysPeripheralOffline
=
4,
eSysTextFYI
=
5,
eSysPeripheralGatewayOffline
=
6,
eSysCtiServerOffline
=
7,
eSysCTIOSServerOnline
=
8,
eSysHalfHourChange
=
9,
eSysInstrumentOutOfService
=
10,
eSysInstrumentBackInService
=
11,
eSysCtiServerDriverOnline
=
eSysInstrumentBackInService + 1,
eSysCtiServerDriverOffline
=
eSysCtiServerDriveOnline + 1,
eSysCTIOSServerOffline
=
eSysCtiServerDriverOffline + 1,
eSysCTIOSServerOnline
=
eSysCTIOSServerOffline + 1,
eSysAgentSummaryStatusOnline
=
eSysCTIOSServerOnline + 1,
eSysAgentSummaryStatusOffline
=
eSysAgentSummaryStatusOnline + 1
}
Keyword
Type
Description
UniqueObjectID
STRING
Unique object ID (if any) of the old current agent that was just
removed.
removed.