Cisco Cisco Computer Telephony Integration Option 8.5 Developer's Guide
6-18
CTI OS Developer’s Guide for Cisco Unified Contact Center Enterprise
Release 8.5(1)
Chapter 6 Event Interfaces and Events
ISessionEvents Interface
OnMonitorModeEstablished
The OnMonitorModeEstablished event is generated when Monitor Mode is established.
Syntax
C++:
void OnMonitorModeEstablished(Arguments& args)
COM:
void OnMonitorModeEstablished (IArguments * args)
VB:
session_OnMonitorModeEstablished (ByVal args As CtiosCLIENTLib.IArguments)
Parameters
args
Arguments array containing the following fields.
Table 6-15
OnMonitorModeEstablished Parameters
OnSnapshotDeviceConf
The OnSnapshotDeviceConf confirmation message is fired to the client as part of a snapshot operation.
For AgentMode clients, the OnSnapshotDeviceConf will arrive at startup time, after the
OnQueryAgentStateConf message. The OnSnapshotDeviceConf indicates the number of calls present at
the device, and their UniqueObjectIDs.
For AgentMode clients, the OnSnapshotDeviceConf will arrive at startup time, after the
OnQueryAgentStateConf message. The OnSnapshotDeviceConf indicates the number of calls present at
the device, and their UniqueObjectIDs.
Syntax
C++:
void OnSnapshotDeviceConf (Arguments & args);
COM:
HRESULT OnSnapshotDeviceConf ([in] IArguments * args);
VB:
Session_ OnSnapshotDeviceConf (ByVal args as CTIOSCLIENTLIB.IArguments)
Keyword
Type
Description
CIL
ConnectionID
ConnectionID
STRING
ID of the client’s connection on
the server.
the server.
StatusSystem
ARGUMENTS
Arguments array containing the
following elements:
following elements:
•
StatusCTIServer
•
StatusCtiServerDriver
•
StatusCentralController
•
StatusPeripherals
(Arguments array with a
peripheral ID for each key
and a boolean true/false
value indicating if that
peripheral is online)
(Arguments array with a
peripheral ID for each key
and a boolean true/false
value indicating if that
peripheral is online)