Cisco Cisco Computer Telephony Integration Option 8.5 Developer's Guide
10-21
CTI OS Developer’s Guide for Cisco Unified Contact Center Enterprise
Release 8.5(1)
Chapter 10 Call Object
Methods
Syntax
C++:
int Reconnect()
int Reconnect(Arguments & reserved_args)
COM:
HRESULT Reconnect (/*[in,optional]*/ IArguments * reserved_args, (/*[out,
retval]*/ int * errorcode )
VB:
Reconnect([reserved_args As IArguments]) As Long
Java:
int Reconnect(Arguments rArgs)
.NET:
CilError Reconnect(Arguments args)
Parameters
reserved_args
Not currently used, reserved for future use.
errorcode
An output parameter (return parameter in VB) that contains an error code from
in
Return Values
Default CTI OS return values. See
Remarks
For switches which allow more than two calls at a device (for example G3), it is recommended that this
request only be made through the desired held call, because of the ambiguity caused by multiple held
calls at the device.
request only be made through the desired held call, because of the ambiguity caused by multiple held
calls at the device.
The Alternate request must be made via a call whose status is either LCS_CONNECT or LCS_HELD or
it will fail.
it will fail.
The following events will be received if this request is successful.
For the call making the Reconnect request:
•
OnReconnectCallConf event
For the originally current call:
•
OnCallConnectionCleared event
•
OnCallCleared event
•
OnCallEnd event
For the originally held call:
•
OnCallRetrieved event
The following events will be received by the call making the Alternate request if this request fails:
•
OnControlFailureConf event
Retrieve
The Retrieve method unholds a held call.