Cisco Cisco Computer Telephony Integration OS 8.5 Developer's Guide
6-63
CTI OS Developer’s Guide for Cisco Unified Contact Center Enterprise
Release 8.5(1)
Chapter 6 Event Interfaces and Events
IAgentEvents Interface
E_CTI_BAD_
MESSAGE_ FORMAT
MESSAGE_ FORMAT
The message is improperly constructed. This may be caused by
omitted or incorrectly sized fixed message fields.
omitted or incorrectly sized fixed message fields.
25
E_CTI_INVALID_
TAG_FOR_MSG_
TYPE
TAG_FOR_MSG_
TYPE
A floating field tag is present that specifies a field that does not
belong in this message type.
belong in this message type.
26
E_CTI_INVALID_
DEVICE_ID_ TYPE
DEVICE_ID_ TYPE
A DeviceIDType field contains an invalid. value.
27
E_CTI_INVALID_
LCL_CONN_ STATE
LCL_CONN_ STATE
A LocalConnectionState field contains an invalid value.
28
E_CTI_INVALID_
EVENT_ CAUSE
EVENT_ CAUSE
An EventCause field contains an invalid value.
29
E_CTI_INVALID_
NUM_ PARTIES
NUM_ PARTIES
The NumParties field contains a value that exceeds the maximum
(16).
(16).
30
E_CTI_INVALID_
SYS_ EVENT_ID
SYS_ EVENT_ID
The SystemEventID field contains an invalid value.
31
E_CTI_
INCONSISTENT_
AGENT_DATA
INCONSISTENT_
AGENT_DATA
The provided agent extension, agent id, and/or agent instrument
values are inconsistent with each other.
values are inconsistent with each other.
32
E_CTI_INVALID_
CONNECTION_ID_
TYPE
CONNECTION_ID_
TYPE
A ConnectionDeviceIDType field contains an invalid value.
33
E_CTI_INVALID_
CALL_TYPE
CALL_TYPE
The CallType field contains an invalid value.
34
E_CTI_NOT_CALL_
PARTY
PARTY
A CallDataUpdate or Release Call request specified a call that the
client is not a party to.
client is not a party to.
35
E_CTI_INVALID_
PASSWORD
PASSWORD
The ClientID and Client Password provided in an OPEN_REQ
message is incorrect.
message is incorrect.
36
E_CTI_CLIENT_
DISCONNECTED
DISCONNECTED
The client TCP/IP connection was disconnected without a
CLOSE_REQ.
CLOSE_REQ.
37
E_CTI_INVALID_
OBJECT_ STATE
OBJECT_ STATE
An invalid object state value was provided.
38
E_CTI_INVALID_
NUM_
SKILL_GROUPS
NUM_
SKILL_GROUPS
An invalid NumSkillGroups value was provided.
39
E_CTI_INVALID_
NUM_LINES
NUM_LINES
An invalid NumLines value was provided.
40
E_CTI_INVALID_
LINE_TYPE
LINE_TYPE
An invalid LineType value was provided.
41
E_CTI_INVALID_
ALLOCATION_STATE
ALLOCATION_STATE
An invalid AllocationState value was provided.
42
E_CTI_INVALID_
ANSWERING_
MACHINE
ANSWERING_
MACHINE
An invalid AnsweringMachine value was provided.
43
Table 6-61
Control Failure Codes
Status Code
Description
Value