Cisco Cisco Computer Telephony Integration OS 8.5 Developer's Guide

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CTI OS Developer’s Guide for Cisco Unified Contact Center Enterprise
Release 8.5(1)
Chapter 6      Event Interfaces and Events
IAgentEvents Interface
E_CTI_BAD_ 
MESSAGE_ FORMAT
The message is improperly constructed. This may be caused by 
omitted or incorrectly sized fixed message fields.
25
E_CTI_INVALID_ 
TAG_FOR_MSG_ 
TYPE
A floating field tag is present that specifies a field that does not 
belong in this message type.
26
E_CTI_INVALID_ 
DEVICE_ID_ TYPE
A DeviceIDType field contains an invalid. value.
27
E_CTI_INVALID_ 
LCL_CONN_ STATE
A LocalConnectionState field contains an invalid value.
28
E_CTI_INVALID_ 
EVENT_ CAUSE
An EventCause field contains an invalid value.
29
E_CTI_INVALID_ 
NUM_ PARTIES 
The NumParties field contains a value that exceeds the maximum 
(16).
30
E_CTI_INVALID_ 
SYS_ EVENT_ID 
The SystemEventID field contains an invalid value.
31
E_CTI_ 
INCONSISTENT_ 
AGENT_DATA
The provided agent extension, agent id, and/or agent instrument 
values are inconsistent with each other.
32
E_CTI_INVALID_ 
CONNECTION_ID_ 
TYPE
A ConnectionDeviceIDType field contains an invalid value.
33
E_CTI_INVALID_ 
CALL_TYPE
The CallType field contains an invalid value.
34
E_CTI_NOT_CALL_ 
PARTY
A CallDataUpdate or Release Call request specified a call that the 
client is not a party to.
35
E_CTI_INVALID_ 
PASSWORD
The ClientID and Client Password provided in an OPEN_REQ 
message is incorrect.
36
E_CTI_CLIENT_ 
DISCONNECTED
The client TCP/IP connection was disconnected without a 
CLOSE_REQ.
37
E_CTI_INVALID_ 
OBJECT_ STATE
An invalid object state value was provided.
38
E_CTI_INVALID_ 
NUM_ 
SKILL_GROUPS
An invalid NumSkillGroups value was provided.
39
E_CTI_INVALID_ 
NUM_LINES
An invalid NumLines value was provided.
40
E_CTI_INVALID_ 
LINE_TYPE
An invalid LineType value was provided.
41
E_CTI_INVALID_ 
ALLOCATION_STATE
An invalid AllocationState value was provided.
42
E_CTI_INVALID_ 
ANSWERING_ 
MACHINE
An invalid AnsweringMachine value was provided.
43
Table 6-61
Control Failure Codes
Status Code
Description
Value