Cisco Cisco Computer Telephony Integration Option 9.0 Developer's Guide
iii
CTI Server Message Reference Guide (Protocol Version 15) for Cisco Unified Contact Center Enterprise
Release 9.01)
C O N T E N T S
ix
ix
ix
ix
1-x
x
1-xi
1-xi
1-1
1-1
1-2
1-2
1-2
1-3
1-3
1-4
1-4
1-4
1-5
1-6
2-1
2-1
2-1
2-2
2-2
2-2
2-2
2-3
2-3
2-3