Cisco Cisco Computer Telephony Integration Option 9.0 Developer's Guide
5-5
Cisco ICM Software CTI OS Developer’s Guide Release 6.0(0)
Chapter 5 CTI OS ActiveX Softphone Controls
CTI OS ActiveX Control Descriptions
enable you to enter data (e.g. Callvariables in the CallAppearanceCtl). The
following grid properties can be configured by CTI OS server (see the Cisco ICM
Software CTI OS System Manager’s Guide):
following grid properties can be configured by CTI OS server (see the Cisco ICM
Software CTI OS System Manager’s Guide):
•
Columns to display
•
Column header
•
Column width
•
Column alignment
CTI OS ActiveX Control Descriptions
This section describes the CTI OS ActiveX softphone controls listed in
.
AgentStateCtl
The agentstate control is based on the CTI OS button control and can be one of
several button types. To select the button type, bring up the property page
(container dependent, for example right click in VB) and select the desired
agentstate functionality from the following:
several button types. To select the button type, bring up the property page
(container dependent, for example right click in VB) and select the desired
agentstate functionality from the following:
•
Login Button. Pressing the login button will bring up the Login dialog box
(
(
) to allow the agent to select a connection profile (see the Cisco
ICM Software CTI OS System Manager’s Guide), agent id and instrument or
other switch specific fields.
other switch specific fields.