Cisco Cisco Computer Telephony Integration Option 9.0 Developer's Guide
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Cisco ICM Software CTI OS Developer’s Guide Release 6.0(0)
Chapter 6 Event Interfaces and Events
ICallEvents Interface
OnCallDiverted
The removal of a call from one delivery target and forwarded to a different target
may generate an OnCallDiverted event.
may generate an OnCallDiverted event.
CallWrapupData
(Optional)
(Optional)
STRING
Call-related wrapup data.
CallVariable1
(Optional)
(Optional)
STRING
Call-related variable data.
…
…
CallVariable10
(Optional)
(Optional)
STRING
Call-related variable data.
CallStatus (optional)
SHORT
The current status of the call.
ECC (optional)
ARGUMENTS Arguments array that contains all of
the Expanded Call Context variables
in use; for example:
in use; for example:
user.ArrayVariable[0]
user.ArrayVariable[1]
...
user.ArrayVariable[n]
user.ScalarVariable
user.ArrayVariable[1]
...
user.ArrayVariable[n]
user.ScalarVariable
CTIClients (Optional)
ARGUMENTS Arguments array that contains the
information about the number of
clients that are using the call object;
for example:
clients that are using the call object;
for example:
CTIClient[1]
CTIClientSignature
CTIClientTimestamp
CTIClientTimestamp
ICMEnterpriseUnique
ID (Optional)
ID (Optional)
STRING
Required only when the call is
pre-routed.
pre-routed.
Keyword
Type
Description