Cisco Cisco Computer Telephony Integration Option 9.0 Developer's Guide
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Cisco ICM Software CTI OS Developer’s Guide Release 6.0(0)
Chapter 6 Event Interfaces and Events
IAgentEvents Interface
VB:
Session_ OnTransferCallConf (ByVal args as
CTIOSCLIENTLIB.IArguments)
Parameters
args
Arguments array containing the following field.
IAgentEvents Interface
The Agent object fires events on the IAgentEvents interface. The following events
are published to subscribers of the IAgentEvents interface.
are published to subscribers of the IAgentEvents interface.
OnAgentStateChange
The OnAgentStateChange event is generated when the agent state at the ACD
changes. This may be as a response to a Login, Logout or SetAgentState request.
changes. This may be as a response to a Login, Logout or SetAgentState request.
Syntax
C++:
void OnAgentStateChange(Arguments& args)
COM:
void OnAgentStateChange (IArguments * args)
VB:
session_OnAgentStateChange (ByVal args As
CtiosCLIENTLib.IArguments)
Parameters
args
Arguments array containing the following fields.
Keyword
Type
Description
UniqueObjectID
STRING
An object ID that uniquely identifies
the call object.
the call object.