Cisco Cisco Computer Telephony Integration Option 9.0 Developer's Guide
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Cisco ICM Software CTI OS Developer’s Guide Release 6.0(0)
Chapter 9 Agent Object
Methods
Java:
int GetAgentState()
Parameters
state
Output parameter (return parameter in VB) containing the current agent state
in the form of one of the values in
in the form of one of the values in
GetAllProperties
See
for a description of the GetAllProperties method.
GetElement
See
for a description of the GetElement method.
GetMonitoredAgent
The GetMonitoredAgent method returns the agent object that is currently being
monitored.
monitored.
Syntax
C++:
CAgent* GetMonitoredAgent()
COM:
HRESULT GetMonitoredAgent (/*[out, retval]*/IAgent **agent)
VB:
GetMonitoredAgent () As CTIOSCLIENTLib.IAgent
Java:
Agent GetMonitoredAgent()
Parameters
agent
Output parameter (return parameter in VB) that contains a pointer to a pointer
to an Agent object containing the currently monitored agent.
to an Agent object containing the currently monitored agent.