Cisco Cisco Computer Telephony Integration Option 9.0 Developer's Guide
Chapter 9 Agent Object
Methods
9-34
Cisco ICM Software CTI OS Developer’s Guide Release 6.0(0)
errorcode
An output parameter (return parameter in VB) that contains an error code
from
from
in
Return Value
Default CTI OS return values. See
Remarks
If the request is successful, the client should receive one or more of the following
call related events:
call related events:
•
OnCallBegin
•
OnCallDelivered
•
OnServiceInitiated
•
OnCallOriginated
•
OnCallReachedNetwork
If the request is unsuccessful, the client should receive an OnControlFailureConf
event.
event.
MakeEmergencyCall
The MakeEmergencyCall method makes an emergency call to the Agent’s
supervisor.
supervisor.
AM_NONE_NO_
MODEM
MODEM
Do not use answering machine detection,
but disconnect call if answered by a
modem.
but disconnect call if answered by a
modem.
4
AM_CONNECT_NO_
MODEM
MODEM
Connect call when call is answered by an
answering machine, disconnect call if
answered by a modem.
answering machine, disconnect call if
answered by a modem.
5
Table 9-11
AnsweringMachine Values (continued)
AnsweringMachine
Description
Value