Cisco Cisco Computer Telephony Integration Option 9.0 Developer's Guide
11-23
Cisco ICM Software CTI OS Developer’s Guide Release 6.0(0)
Chapter 11 SkillGroup Object
Methods
DisableSkillGroupStatistics
The DisableSkillGroupStatistics method requests that sending real-time statistics
to the skillgroup object be stopped.
to the skillgroup object be stopped.
Syntax
C++:
int DisableSkillGroupStatistics(Arguments & args)
COM:
HRESULT DisableSkillGroupStatistics (IArguments * args, int *
errorCode)
VB:
DisableSkillGroupStatistics (args As CTIOSCLIENTLib.IArguments,
errorCode As Long)
Java:
int DisableSkillGroupStatistics(Arguments args)
Parameters
args
If this method is called in C++ or Java via the session object in monitor mode
with the special filter, the args parameter has two required values for PeripheralId
and SkillGroupNumber. See the Remarks section for a code example. Otherwise,
this parameter is not used.
with the special filter, the args parameter has two required values for PeripheralId
and SkillGroupNumber. See the Remarks section for a code example. Otherwise,
this parameter is not used.
errorcode
An output parameter (return parameter in VB) that contains an error code, if
any.
any.
Return Value
Default CTI OS return values. See
Remarks
The CTI OS server sends skillgroup statistics in an
OnSkillGroupStatisticsUpdated event. If this request is successful, the
OnNewSkillGroupStatistics event is no longer received.
OnSkillGroupStatisticsUpdated event. If this request is successful, the
OnNewSkillGroupStatistics event is no longer received.