Cisco Cisco Computer Telephony Integration Option 8.5 Developer's Guide

For convenience, get the int values for those Integers to test with, as described in 
the section 

The following example demonstrates steps 4 through 7 in Java:

void OnGlobalSettingsDownloadConf(Arguments rArgs) {

 /* 4. Get the Arguments instance for the Login configuration 

 information from the event Arguments parameter.*/

 Arguments logInArgs = rArgs.getValueArray(CTIOS_LOGIN);

/* 5. Get the Arguments instance for the Connection Profile

from the Login Arguments instance. */

Arguments connectionProfilesArgs = 

logInArgs.GetValueArray(CTIOS_CONNECTIONPROFILES);

/* 6. Get the Arguments instance for the specific switch from the 

Connection

Profiles instance */

Arguments IPCCLogInArgs = 

connectionProfilesArgs.GetValueArray("IPCC/SoftACD")

/* 7. Get the Integer instances for the custom values you entered in 

the CTI OS Server registry.*/

 Integer warningIntObj = 

IPCCLogInArgs.GetValueIntObj(“custom_WarnIfAgentLoggedIn”);

 

 Integer rejectIntObj 

=IPCCLogInArgs.GetValueIntObj(“custom_RejectIfAgentLoggedIn”);

/* 8. Get the int values for those object to test later.*/

 custom_WarnIfAgentLoggedIn = warnIntObj.intValue();

 custom_RejectIfAgentLoggedIn = rejectIntObj.intValue();

}

You detect the duplicate log in attempt in the OnQueryAgentStateConf() event, 
which is sent after the application calls SetAgent():