Cisco Cisco Computer Telephony Integration Option 8.5 Developer's Guide
Chapter 6 Event Interfaces and Events
ICallEvents Interface
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Cisco ICM Software CTI OS Developer’s Guide Release 6.0(0)
OnCallDelivered
The OnCallDelivered event may be generated when the call arrives at the agent’s
teleset. Both parties (call connections) receive this event. With this event, the
called party’s connection status becomes LCS_ALERTING but the calling party’s
connection status remains LCS_INITIATE.
teleset. Both parties (call connections) receive this event. With this event, the
called party’s connection status becomes LCS_ALERTING but the calling party’s
connection status remains LCS_INITIATE.
Note
Under certain switches, when a call is made outside of the ACD, this event may
not be received. See OnCallReachedNetwork for more detail.
not be received. See OnCallReachedNetwork for more detail.
Syntax
C++:
void OnCallDelivered(Arguments& args)
COM:
void OnCallDelivered (IArguments * args)
VB:
session_OnCallDelivered (ByVal args As
CtiosCLIENTLib.IArguments)
Parameters
args
Arguments array containing the following fields.
CTIClients
(Optional)
(Optional)
ARGUMENTS Arguments array that contains the
information about the number of clients
that are using the call object; for
example:
that are using the call object; for
example:
CTIClient[1]
CTIClientSignature
CTIClientTimestamp
CTIClientTimestamp
ICMEnterprise
UniqueID (Optional)
UniqueID (Optional)
STRING
Required only when the call is
pre-routed.
pre-routed.
Keyword
Type
Description