Cisco Cisco Computer Telephony Integration Option 8.5 Developer's Guide
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Cisco ICM Software CTI OS Developer’s Guide Release 6.0(0)
Chapter 6 Event Interfaces and Events
IAgentEvents Interface
Remarks
Supported for use with IPCC only.
OnSilentMonitorStopRequest
Description
The OnSilentMonitorStopRequest event is generated as a response to a
SuperviseCall request to stop ongoing silent monitoring.
SuperviseCall request to stop ongoing silent monitoring.
Syntax
C++:
void OnSilentMonitorStopRequest(Arguments& args)
COM:
void OnSilentMonitorStopRequest (IArguments * args)
VB:
session_OnSilentMonitorStopRequest (ByVal args As
CtiosCLIENTLib.IArguments)
Parameters
args
Arguments array containing the following fields.
Keyword
Type
Description
SupervisorID
INT
ID of the Supervisor who issued the Silent
Monitor request.
Monitor request.
AgentExtension
STRING
Extension of the agent that the supervisor
wants to monitor.
wants to monitor.