Cisco Cisco Computer Telephony Integration Option 8.5 Developer's Guide
6-111
Cisco ICM Software CTI OS Developer’s Guide Release 6.0(0)
Chapter 6 Event Interfaces and Events
ISilentMonitorEvents
OnSilentMonitorStopRequestedEvent
The OnSilentMonitorStopRequestedEvent event is fired to the subscriber to
indicate that a silent monitor session was stopped on his behalf. CTI OS server
generates this event whenever a remote application calls the
StopSilentMonitorRequest method.
indicate that a silent monitor session was stopped on his behalf. CTI OS server
generates this event whenever a remote application calls the
StopSilentMonitorRequest method.
Syntax
C++:
void OnSilentMonitorStopRequestedEvent(Arguments & args);
COM:
HRESULT OnSilentMonitorStopRequestedEvent([in] Arguments*
args);
VB:
Session_ OnSilentMonitorStopRequestedEvent(ByVal args as
CTIOSCLIENTLIB.IArguments)
Parameters
args
Arguments array containing the following fields.
Keyword
Type
Description
MonitoredUniqueObject
ID
ID
STRING
Unique Object ID of the object being
monitored.
monitored.
AgentID
STRING
Agent ID of the agent who had been
monitored. This message will contain
either AgentID or DeviceID, but not
both.
monitored. This message will contain
either AgentID or DeviceID, but not
both.
DeviceID
STRING
Device ID of the agent who had been
monitored. This message will contain
either AgentID or DeviceID, but not
both.
monitored. This message will contain
either AgentID or DeviceID, but not
both.
PeripheralID
INT
The ICM PeripheralID of the ACD
where silent monitoring has stopped.
where silent monitoring has stopped.
MonitoringIPAddress
STRING
TCP/IP address of the monitoring
application.
application.