Cisco Cisco Computer Telephony Integration Option 8.5 Developer's Guide

Page of 546
 
Chapter 8      Session Object
Methods
8-32
Cisco ICM Software CTI OS Developer’s Guide Release 6.0(0)
VB:
SetMessageFilter (filter As String, retVal As Long)
Java:
int SetMessageFilter(Arguments messageFilter)
Parameters
filter
A string containing the message filter, as explained in the section 
.
errorcode
An output parameter (return parameter in VB) that contains an error code 
from 
 in 
Return Values
Default CTI OS return values. Se
Remarks
The Session will receive an OnMonitorModeEstablished event when the filter is 
set on the server.
SetSupervisorSilentMonitorMode
The SetSupervisorSilentMonitorMode method can be used to force supervisors into 
monitored mode. It is used, for example, by the CTIOS Agent desktop to indicate that 
supervisors logging on to the Agent Desktop can be monitored.
Syntax
C++:
 
int SetSupervisorSilentMonitorMode (Arguments & args);
COM: 
HRESULT SetSupervisorSilentMonitorMode (/*[in]*/ IArguments * 
args, /*[out,retval]*/ int * errorcode);
VB: 
SetSupervisorSilentMonitorMode 
(args As CTIOSCLIENTLib.IArguments);
Java:
Not available