Cisco Cisco Computer Telephony Integration Option 8.5 Developer's Guide

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Cisco ICM Software CTI OS Developer’s Guide Release 6.0(0)

Chapter 9 Agent Object

Methods

GetNumProperties

See

for a description of the GetNumProperties method.

GetPropertyName

See

for a description of the GetNumProperties method.

GetPropertyType

See

for a description of the GetNumProperties method.

GetSkillGroups

The GetSkillGroups method allows a client to retrieve a list that contains references
to all the skill group objects to which the agent belongs.

Syntax

C++:

Arguments & GetSkillGroups();

COM:

HRESULT GetSkillGroups (/*[out,retval]*/ VARIANT *

pVariantArgs);

VB:

GetSkillGroups () As Variant

Java:

Arguments GetSkillGroups()

Parameters

None.

Return Value

C++

In C++ the GetSkillGroups method returns an arguments array containing
references to CSkillGroup objects.