Cisco Cisco Computer Telephony Integration Option 8.5 Developer's Guide
Chapter 11 SkillGroup Object
Methods
11-24
Cisco ICM Software CTI OS Developer’s Guide Release 6.0(0)
The following is a C++ code example where the args parameter contains values
for PeripheralID and SkillGroupNumber.
for PeripheralID and SkillGroupNumber.
Arguments & argsStatBroadcast = Arguments::CreateInstance();
argsStatBroadcast.AddItem(CTIOS_SKILLGROUPNUMBER, intSG);
argsStatBroadcast.AddItem(CTIOS_PERIPHERALID, m_periphID);
m_pSkGrStatSession->DisableSkillGroupStatistics ( argsStatBroadcast );
argsStatBroadcast.Release();
DumpProperties
See
for a description of the DumpProperties method.
EnableSkillGroupStatistics
The EnableSkillGroupStatistics method requests that real-time statistics be sent
to the skillgroup object. In an agent mode application, this request is usually made
through the agent object (see
to the skillgroup object. In an agent mode application, this request is usually made
through the agent object (see
).
Syntax
C++:
int EnableSkillGroupStatistics(Arguments & args)
COM:
HRESULT EnableSkillgroupStatistics (IArguments * args, int *
errorCode)
VB:
EnableSkillgroupStatistics (args As CTIOSCLIENTLib.IArguments,
errorCode As Long)
Java:
int EnableSkillGroupStatistics(Arguments args)
Parameters
args
If this method is called via the session object in monitor mode with the special
filter, the args parameter has two required values for PeripheralId and
SkillGroupNumber. See the Remarks section for a code example. Otherwise, this
parameter is not used.
filter, the args parameter has two required values for PeripheralId and
SkillGroupNumber. See the Remarks section for a code example. Otherwise, this
parameter is not used.
errorCode
An output parameter (return parameter in VB) that contains an error code, if
any.
any.