Cisco Cisco Computer Telephony Integration Option 8.5 Developer's Guide
Chapter 4 Building Your Application
Using the COM CIL in Visual Basic
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Cisco ICM Software CTI OS Developer’s Guide Release 6.0(0)
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CTI OS Client library (CTIOSClient.dll). This is the main CIL library for
COM. The objects available in this library are described fully in the chapters
that follow, “Session Object,” “Agent Object,” “Call Object,” and
“SkillGroup Object.”
that follow, “Session Object,” “Agent Object,” “Call Object,” and
“SkillGroup Object.”
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CTI OS Arguments Library (arguments.dll). The Arguments helper class is
used extensively in CTI OS, and is described fully in the chapter “Helper
Classes.”
Classes.”
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CTI OS Session Resolver (ctiossessionresolver.dll). The Session Resolver is
used to share a single CTI OS Session across multiple compilation unites (e.g
.DLL files). It is only required in applications that use ActiveX controls or
mix ActiveX controls with custom code.
.DLL files). It is only required in applications that use ActiveX controls or
mix ActiveX controls with custom code.
Referencing COM Components in Visual Basic
To make use of these objects in your CTI application, Visual Basic uses the
concept of referencing COM components. To add or remove references within a
Visual Basic application, go to the Project / References menu. The following
Project References window will be displayed:
concept of referencing COM components. To add or remove references within a
Visual Basic application, go to the Project / References menu. The following
Project References window will be displayed: