Cisco Cisco Computer Telephony Integration OS 8.5 Technical References
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CTI Server Message Reference Guide (Protocol Version 17) for Cisco Unified Contact Center Enterprise
Release 10.0(1)
ControlFailureCode Values
CF_PRIVILEGE_VIOLATION_
ON_CALLED_DEVICE
ON_CALLED_DEVICE
The called device is not authorized for the service. 9
CF_PRIVILEGE_VIOLATION_
ON_CALLING_DEVICE
ON_CALLING_DEVICE
The calling device is not authorized for the
service.
service.
10
CF_INVALID_CSTA_CALL_
IDENTIFIER
IDENTIFIER
The call identifier is invalid.
11
CF_INVALID_CSTA_DEVICE_
IDENTIFIER
IDENTIFIER
The device identifier is invalid.
12
CF_INVALID_CSTA_
CONNECTION_IDENTIFIER
CONNECTION_IDENTIFIER
The connection identifier is invalid.
13
CF_INVALID_DESTINATION
The request specified a destination that is invalid. 14
CF_INVALID_FEATURE
The request specified a feature that is invalid.
15
CF_INVALID_ALLOCATION_ STATE
The request specified an allocation state that is
invalid.
invalid.
16
CF_INVALID_CROSS_REF_ID
The request specified a cross- reference ID that is
not in use at this time.
not in use at this time.
17
CF_INVALID_OBJECT_TYPE
The request specified an invalid object type.
18
CF_SECURITY_VIOLATION
Security error (no specific details available).
19
CF_GENERIC_STATE_
INCOMPATIBILITY
INCOMPATIBILITY
The request is not compatible with the condition
of a related device.
of a related device.
21
CF_INVALID_OBJECT_STATE
The object is in the incorrect state for the request. 22
CF_INVALID_CONNECTION_
ID_FOR_ACTIVE_CALL
ID_FOR_ACTIVE_CALL
The active connection ID in the request is invalid. 23
CF_NO_ACTIVE_CALL
There is no active call for the request.
24
CF_NO_HELD_CALL
There is no held call for the request.
25
CF_NO_CALL_TO_CLEAR
There is no call associated with the given
connection ID.
connection ID.
26
CF_NO_CONNECTION_TO_ CLEAR
There is no call connection for the given
connection ID.
connection ID.
27
CF_NO_CALL_TO_ANSWER
There is no alerting call to be answered.
28
CF_NO_CALL_TO_ COMPLETE
There is no active call to be completed.
29
CF_GENERIC_SYSTEM_
RESOURCE_AVAILABILITY
RESOURCE_AVAILABILITY
The request failed due to lack of system resources
(no specific details available).
(no specific details available).
31
CF_SERVICE_BUSY
The service is temporarily unavailable.
32
CF_RESOURCE_BUSY
An internal resource is busy.
33
CF_RESOURCE_OUT_OF_ SERVICE
The service requires a resource that is out of
service.
service.
34
CF_NETWORK_BUSY
The server sub-domain is busy.
35
CF_NETWORK_OUT_OF_ SERVICE
The server sub-domain is out of service.
36
Table 6-15
ControlFailureCode Values (continued)
FailureCode
Description
Value