Cisco Cisco Computer Telephony Integration Option 9.0 Reference Guide
C H A P T E R
2-1
CTI Driver for Siebel 7 Reference Guide for Cisco ICM/IPCC Enterprise & Hosted Editions, Release 7.0(0)
2
Installation
This chapter discusses installation and configuration of:
•
Cisco Driver for Siebel 7
•
Cisco Data Store
This chapter also discusses configuration guidelines.
Installation Instructions
This section provides the installation instructions for the Cisco Driver for Siebel
7.
7.
The Cisco CTI Driver for Siebel 7 versions on the CD supports the Siebel Release
7.5.x or later.
7.5.x or later.
Note
The ICM 7.0 Release of CTI OS does not provide support to Siebel
Release 7.0.x. For more details, refer to the the Cisco Compatibility
Matrix.
Release 7.0.x. For more details, refer to the the Cisco Compatibility
Matrix.
Install the Cisco CTI Driver for Siebel 7 from Siebel75plus directory by running
setup.exe (use all defaults).
setup.exe (use all defaults).
Step 1
Install CTI OS Server, preferably in a duplex configuration.