Cisco Cisco Computer Telephony Integration Option 9.0 Reference Guide

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Cisco ICM Software CTI Driver for Siebel 7 Reference Guide Release 6.0(0)

Chapter 3 Customization

Client Tracing Control

Table 3-8

describes the registry values used to control client tracing. Add these

values to the HKLM\Software\Cisco Systems\CTIOS\Logging registry key.

CallMannerType

Unspecified (default)
Polite
Belligerent
SemiPolite
Reserved

CallOption

Unspecified (default)
CallingAgentOnline
CallingAgentReserved
CallingAgentNotReserved
CallingAgentBuzzBase
CallingAgentBeepHset
ServiceCircuitOn

CallPlacementType

Unspecified (default)
LineCall
Outbound
OutboundNoAccessCode
DirectPosition
DirectAgent
SupervisorAssist

FacilityType

Unspecified (default)
TrunkGroup
SkillGroup

PostRoute

False (default)
True

Priority

False (default)
True

Table 3-7

Valid Values for Command Parameters (continued)

Command Parameter

Valid Values