Cisco Cisco Computer Telephony Integration Option 8.5 Reference Guide

 

SetViewMode( AllView );

ActivateField("Abstract");

ActivateField("All");

 ActivateField("Expiration 

Date/Time");

ActivateField("Body");

ActivateField("Position Id");

 

SetSearchSpec("Abstract", strAbstract);

ExecuteQuery( ForwardOnly );

 

if( FirstRecord() == 0)

{

// No Broadcast Message record exists for this Abstract;

// create a new record and set its Abstract field

NewRecord( 1 );// NewAfter = 1

SetFieldValue("Abstract", strAbstract);

SetFieldValue("Body", "---");// A non-empty value for this field is required

 SetFieldValue("All", 

"N");

 

SetFieldValue("Expiration Date/Time", "01/01/2000");// Already expired

 WriteRecord();

 

}

 

}

}

function RemoveUserFromBroadcast(strUserName, strMsgAbstract)

{

// RemoveUserFromBroadcast:

//

// Removes any association between the Employee having the given

// Siebel login name and the Broadcast Message used to send

// agent or skill group statistics.

// Find the Position used to send statistics to this user.

var strPositionId = FindPositionId(strUserName);

if (strPositionId == "")

{

ShowStatusText("Can't find or create Position for login name " + strUserName, 

true);

return;

}

// Find the Broadcast Message

var boBroadcastMessage = null;

var bcBroadcastMessage = null;