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Cisco Cisco Computer Telephony Integration Option 8.5 Reference Guide

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Cisco ICM Software CTI Driver for Siebel 7 Reference Guide Release 6.0(0)
 
Chapter 2      Installation
Cisco Data Store: Installing
Cisco Data Store: Installing
The Cisco Data Store is used to store the Siebel application call context data 
during conferences, transfers, and internal calls. This section presents the 
information that is necessary to install the Cisco Data Store.
Cisco Data Store Installation
The Cisco Data Store must be installed on a machine accessible by any server 
running the Siebel Driver. The machines must either be in the same domain or if 
they are not in the same domain, they must have a trust relationship set up 
between them. At a minimum, the Cisco Data Store machine must be running 
Windows 2000 SP3.
Note
We do not recommend installing the Cisco Data Store on any of the Siebel COM 
servers (or any other machine that might become COM intensive).
How to install Cisco Data Store
Step 1
Locate and run the program Setup.exe in the CiscoDataStore folder of the CD. 
The License Agreement screen appears.
Step 2
Click the Yes button. A destination screen appears.
Step 3
Click the Next button to accept the defaults and begin the installation process.
Step 4
After installation has completed, click the Finish button.
During installation, the following registry keys are added that Cisco Data Store 
uses:
[HKEY_LOCAL_MACHINE\SOFTWARE\Cisco 
Systems\Ctios\ObjectStoreServerSocket]
[HKEY_LOCAL_MACHINE\SOFTWARE\Cisco 
Systems\Ctios\ObjectStoreServerSocket\Connections]
"HeartbeatIntervalMs"=dword:0000ea60