Cisco Cisco Computer Telephony Integration Option 8.5 Reference Guide

This service method must be used to remove any association between the 
employee having the given Siebel login name and the broadcast message used to 
send agent or skill group statistics based on the strMsgAbstract parameter that 
will specify the broadcast message.

This service method has to be called on the OnEventSkillGroupRemove event to 
remove an association between an agent and skill group statistics broadcast 
message and as a subcommand for the Logout command to remove an association 
between an agent and an agent statsitics broadcast message.

function RemoveUserFromBroadcast(strUserName, strMsgAbstract)

{

// RemoveUserFromBroadcast:

//

// Removes any association between the Employee having the given

// Siebel login name and the Broadcast Message used to send

// agent or skill group statistics.

// Find the Position used to send statistics to this user.

var strPositionId = FindPositionId(strUserName);

if (strPositionId == "")

{

ShowStatusText("Can't find or create Position for login name " + strUserName, 

true);

return;

}

// Find the Broadcast Message

var boBroadcastMessage = null;

var bcBroadcastMessage = null;

GetBroadcastMsg(strMsgAbstract, boBroadcastMessage, bcBroadcastMessage);

if (bcBroadcastMessage == null) {

ShowStatusText("Unable to find or create Broadcast Message " + strMsgAbstract, 

true);

return null;

}

var bcMVG = bcBroadcastMessage.GetMVGBusComp("Position Id");