BlackBerry 9300 PRD-39363-005 User Manual
Product codes
PRD-39363-005
Troubleshooting: Storage and media cards
The application memory on my device is low
When the application memory available on your BlackBerry® device is low, your device displays a dialog box that lists
applications and languages that you do not use frequently. You can delete applications and languages in this list.
Consider the following guidelines:
• Verify that you have deleted old email messages and MMS messages, especially messages with attachments.
• Verify that you have deleted contacts that are already in your organization's address book.
• Verify that you have deleted media files from the device memory.
• If you recently updated your BlackBerry® Device Software over the wireless network, verify that you have deleted the
applications and languages that you do not use frequently. You can delete applications and languages in this list.
Consider the following guidelines:
• Verify that you have deleted old email messages and MMS messages, especially messages with attachments.
• Verify that you have deleted contacts that are already in your organization's address book.
• Verify that you have deleted media files from the device memory.
• If you recently updated your BlackBerry® Device Software over the wireless network, verify that you have deleted the
previous version of the BlackBerry Device Software.
• Verify that you have cleared the browser cache.
Related topics
User Guide
Memory and media cards
243