Cisco Cisco Security Monitoring, Analysis and Response System 3.3 Information Guide
Product End-of-Life Notice
© 2013 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public.
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End-of-Sale and End-of-Life Announcement for the
Cisco Security Monitoring, Analysis and Response
System (MARS) 20R/20/50 Appliances
Cisco Security Monitoring, Analysis and Response
System (MARS) 20R/20/50 Appliances
EOL6397—Amended
Cisco announces the end-of-sale and end-of life dates for the Cisco Security
Monitoring, Analysis and Response System (MARS) 20R/20/50 Appliances. The last
day to order the affected product(s) is November 3, 2008. Customers with active
service contracts will continue to receive support from the Cisco Technical Assistance
Center (TAC) as shown in Table 1 of the EoL bulletin. Table 1 describes the end-of-
life milestones, definitions, and dates for the affected product(s). Table 2 lists the
product part numbers affected by this announcement. For customers with active and
paid service and support contracts, support will be available under the terms and
conditions of customers' service contract.
Monitoring, Analysis and Response System (MARS) 20R/20/50 Appliances. The last
day to order the affected product(s) is November 3, 2008. Customers with active
service contracts will continue to receive support from the Cisco Technical Assistance
Center (TAC) as shown in Table 1 of the EoL bulletin. Table 1 describes the end-of-
life milestones, definitions, and dates for the affected product(s). Table 2 lists the
product part numbers affected by this announcement. For customers with active and
paid service and support contracts, support will be available under the terms and
conditions of customers' service contract.
Table 1.
End-of-Life Milestones and Dates for the Cisco Security Monitoring, Analysis and Response System (MARS)
20R/20/50 Appliances
20R/20/50 Appliances
Milestone
Definition
Date
End-of-Life
Announcement Date
Announcement Date
The date the document that announces the end of sale and end of life of a product is
distributed to the general public.
distributed to the general public.
May 5, 2008
End-of-Sale Date
The last date to order the product through Cisco point-of-sale mechanisms. The product is no
longer for sale after this date.
longer for sale after this date.
November 3, 2008
Last Ship Date:
HW, App. SW
HW, App. SW
The last-possible ship date that can be requested of Cisco and/or its contract manufacturers.
Actual ship date is dependent on lead time.
Actual ship date is dependent on lead time.
February 1, 2009
End of SW Maintenance
Releases Date:
HW, App. SW
Releases Date:
HW, App. SW
The last date that Cisco Engineering may release any final software maintenance releases or
bug fixes. After this date, Cisco Engineering will no longer develop, repair, maintain, or test
the product software.
bug fixes. After this date, Cisco Engineering will no longer develop, repair, maintain, or test
the product software.
November 3, 2009
End of Routine Failure
Analysis Date:
HW
Analysis Date:
HW
The last-possible date a routine failure analysis may be performed to determine the cause of
hardware product failure or defect.
hardware product failure or defect.
November 3, 2009
End of New Service
Attachment Date:
HW, App. SW
Attachment Date:
HW, App. SW
For equipment and software that is not covered by a service-and-support contract, this is the
last date to order a new service-and-support contract or add the equipment and/or software
to an existing service-and-support contract.
last date to order a new service-and-support contract or add the equipment and/or software
to an existing service-and-support contract.
November 3, 2009
End of Service Contract
Renewal Date:
HW
Renewal Date:
HW
The last date to extend or renew a service contract for the product.
January 29, 2013
End of Service Contract
Renewal Date:
App. SW
Renewal Date:
App. SW
The last date to extend or renew a service contract for the product.
January 30, 2011
Last Date of Support:
App. SW
App. SW
The last date to receive applicable service and support for the product as entitled by active
service contracts or by warranty terms and conditions. After this date, all support services for
the product are unavailable, and the product becomes obsolete.
service contracts or by warranty terms and conditions. After this date, all support services for
the product are unavailable, and the product becomes obsolete.
November 30, 2011
Last Date of Support:
HW
HW
The last date to receive applicable service and support for the product as entitled by active
service contracts or by warranty terms and conditions. After this date, all support services for
the product are unavailable, and the product becomes obsolete.
service contracts or by warranty terms and conditions. After this date, all support services for
the product are unavailable, and the product becomes obsolete.
November 30, 2013
HW = Hardware
OS SW = Operating System Software App. SW = Application Software