Cisco Cisco AnyConnect Secure Mobility Client v2.x Information Guide
Q. What happens if I lose my Product Activation Key (PAK)?
Q. I purchased Plus/Apex licenses 5 minutes ago and want to make use of it immediately. Howcan I do so?
Q. Why am I receiving a Serial number cannot be blank error message when registering alicense?
Q. How do I access the AnyConnect v4.x Software Center on Cisco.com and receive TAC supportentitlement?
Q. What happens with my ASA license key during a RMA?
Q. How does license expiration work? Does something start counting down once I install a licenseon my ASA?
Q. Will a reboot be required after installing the license key on an ASA?
Q. Are any special precautions required for converting from Shared licensing?
Q. Are there any special steps required for converting from Essentials licensing?
Q. Is there any proactive contract renewal notification? How do I check when my contract ends?
Q. Will there be changes to proactive contract renewal notification?
Q. What happens to my older AnyConnect licenses when I install the new licenses?
Q. What part do I buy at renewal? How is the license handled on an ASA?
Q. Can I purchase/renew AnyConnect Plus or Apex licenses via the Cisco Service ContractCenter (CSCC)?
Q. Am I required to upgrade to AnyConnect 4.x?
Q. What does "PAK/s or Token/s xxxxxxx is / are either Invalid or Inactive" mean when attemptingto register a license on www.cisco.com/go/license?
Q. When were the new AnyConnect licenses available for purchase?
Q. When were the original AnyConnect/VPN SKUs phased out?
Q. How do I receive a trial AnyConnect Apex license for my ASA?
Q. I installed my new license on my ASA but received a scary warning that certain features will bedisabled.
Q. Where can I find the AnyConnect Supplemental End User License and Privacy Policy?
Q. What is the U.S. export classification for AnyConnect?
Q. Can I use AnyConnect to make VPN connections with non-Cisco VPN head-ends?
Q. Where can I learn more about the new licenses?
Q. My AnyConnect licensing question was not answered in this FAQ or in the Ordering Guide.Who can help answer my question?
Q. Can you please walk me through the initial license registration process for an AnyConnect Plusor Apex License (L-AC-PLS-LIC= or L-AC-APX-LIC= only)?
Q. Can you please walk me through the license sharing process for an AnyConnect Plus or ApexLicense (L-AC-PLS-LIC= or L-AC-APX-LIC= only)?
Introduction
This document provides answers to frequently asked AnyConnect licensing questions. Please see
the
the
for detailed licensing information.
Overview
With AnyConnect 4.x, Cisco introduced a new licensing model. Based on feedback, we