Cisco Cisco ISA550W Integrated Security Appliance Information Guide
Product End-of-Life Notice
© 2013 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information.
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End-of-Sale and End-of-Life Announcement for the
Cisco Small Business ISA550 Integrated Security
Appliances
Cisco Small Business ISA550 Integrated Security
Appliances
EOL9360 - Amended
Cisco announces the end-of-sale and end-of-life dates for the Cisco Small Business
ISA550 Integrated Security Appliances. The last day to order the affected product(s)
is November 14, 2013. Customers will continue to receive phone support from the
Cisco Small Business Support Center (SBSC) as shown in Table 1 of the EoL
bulletin. Table 1 describes the end-of-life milestones, definitions, and dates for the
affected product(s). Table 2 lists the product part numbers affected by this
announcement. For customers with active product warranties, support will be
available as stated in the product warranty terms and conditions, even if this date
exceeds the Last Date of Support shown in Table 1.
ISA550 Integrated Security Appliances. The last day to order the affected product(s)
is November 14, 2013. Customers will continue to receive phone support from the
Cisco Small Business Support Center (SBSC) as shown in Table 1 of the EoL
bulletin. Table 1 describes the end-of-life milestones, definitions, and dates for the
affected product(s). Table 2 lists the product part numbers affected by this
announcement. For customers with active product warranties, support will be
available as stated in the product warranty terms and conditions, even if this date
exceeds the Last Date of Support shown in Table 1.
Table 1.
End-of-Life Milestones and Dates for the Cisco Small Business ISA550 Integrated Security Appliances
Milestone
Definition
Date
End-of-Life
Announcement Date
Announcement Date
The date the document that announces the end-of-sale and end-of-life of a product is distributed to
the general public.
the general public.
August 15, 2013
End-of-Sale Date
The last date to order the product through Cisco point-of-sale mechanisms. The product is no
longer for sale after this date.
longer for sale after this date.
November 14, 2013
End of Phone
Support Date:
HW
Support Date:
HW
The last date to receive phone support as part of the product warranty. After this date, all phone
support services for the product are available with additional charges or support fees. In some
cases, support may not be available.
support services for the product are available with additional charges or support fees. In some
cases, support may not be available.
November 14, 2014
Last Ship Date:
HW
HW
The last-possible ship date that can be requested of Cisco and/or its contract manufacturers.
Actual ship date is dependent on lead time.
Actual ship date is dependent on lead time.
February 12, 2014
End of SW
Maintenance
Releases Date:
HW
Maintenance
Releases Date:
HW
The last date that Cisco Engineering may release any final software maintenance releases or bug
fixes. After this date, Cisco Engineering will no longer develop, repair, maintain, or test the product
software.
fixes. After this date, Cisco Engineering will no longer develop, repair, maintain, or test the product
software.
November 14, 2014
Last Date of Support:
HW
HW
The last date to receive applicable service and support for the product as entitled by active service
contracts or by warranty terms and conditions. After this date, all support services for the product
are unavailable, and the product becomes obsolete
contracts or by warranty terms and conditions. After this date, all support services for the product
are unavailable, and the product becomes obsolete
**
. Warranty duration is based on product ship
dates; refer to warranty terms and conditions for details.
November 30, 2016
HW = Hardware
OS SW = Operating System Software
App. SW = Application Software
Table 2.
Product Part Numbers Affected by This Announcement
End-of-Sale Product Part Number
Product Description
ISA550-BUN1-K9
Cisco ISA550 with 1 year security subscription
ISA550-BUN3-K9
Cisco ISA550 with 3 years security subscription
ISA550W-BUN1-K9
Cisco ISA550 with WiFi and 1 year security subscription
ISA550W-BUN3-K9
Cisco ISA550 with WiFi and 3 years security subscription