Cisco Cisco AnyConnect Secure Mobility Client v4.x User Guide
Monitoring and Troubleshooting AnyConnect on Windows Phone
The Field Medic app, obtained from the Windows Phone Store, is used to view and gather AnyConnect logging. You will need to
reproduce the scenario you are logging while Field Medic is running to capture and report logging.
reproduce the scenario you are logging while Field Medic is running to capture and report logging.
Statistics for the active VPN connection are kept by AnyConnect, but are not accessible when the connection is live. Upon termination
of the VPN connection, the statistics will be logged and available in the Field Medic app.
of the VPN connection, the statistics will be logged and available in the Field Medic app.
Before You Begin
Procedure
Step 1
Launch the Field Medic app and enable the Networking and Enterprise categories (under Advanced settings).
Step 2
Start logging, reproduce the scenario, and stop logging.
What to Do Next
If you are encountering an issue that needs to be reported to Cisco, please email us with a problem description, steps to reproduce
the issue, and a zip file of the logging captured from Field Medic to
the issue, and a zip file of the logging captured from Field Medic to
.
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