Cisco Cisco ASA 5512-X Adaptive Security Appliance - No Payload Encryption Troubleshooting Guide

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ASA: Troubleshoot AIP−SSM
Document ID: 97405
Contents
Introduction
 Prerequisites
      Requirements
      Components Used
      Conventions
 Troubleshooting
      Unresponsive State
      Unable to Access the AIP SSM through ASDM
      Unable to Upgrade/Update the IPS SSM
      Upgrade Error : execUpgradeSoftware
Unable to connect to the IPS with the IPS event viewer (IEV)
      Unable to access AIP−SSM
      Error when the AIP−SSM module is plugged into the ASA
      AIP−SSM fails after signature update
      Latency issues with IPS sensor
 Related Information
Introduction
This document describes how to troubleshoot the unresponsive state of the Advanced Inspection and
Prevention Security Services Module (AIP−SSM) in the Cisco 5500 series Adaptive Security Appliance
(ASA).
Prerequisites
Requirements
There are no specific requirements for this document.
Components Used
The information in this document is based on the AIP−SSM in the Cisco 5500 Series ASA.
The information in this document was created from the devices in a specific lab environment. All of the
devices used in this document started with a cleared (default) configuration. If your network is live, make sure
that you understand the potential impact of any command.
Conventions
Refer to Cisco Technical Tips Conventions for more information on document conventions.