Cisco Cisco Email Security Appliance X1050 Troubleshooting Guide

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Which logs detail SSH key or SCP push issues on
a Cisco Email Security Appliance?
Document ID: 118168
Contributed by Cisco TAC Engineers.
Aug 07, 2014
Contents
Question
Question
 Which logs detail SSH key or SCP push issues on a Cisco Email Security Appliance?
Environment: Cisco Email Security Appliance (ESA), all versions of AsyncOS
The ESA can be configured to use SSH public/private key pairs for authentication. When the ESA has trouble
authenticating, you can learn more about the issue by investigating the error_logs. Additionaly, if you have
alerts configured, you should also receive an email notification of the issue.
Below is an example of an error_log entry for an invalid key issue:
Fri Aug 26 17:23:24 2005 Critical: Log Error: 
Push error for subscription status:
SCP failed to transfer to 10.1.1.2: 
Permission denied (publickey,password). 
lost connection
For more information about log files, see the AsyncOS Advanced User Guide on the Cisco Support Portal.
Updated: Aug 07, 2014
Document ID: 118168