Cisco Cisco Email Security Appliance X1050 Troubleshooting Guide
Contents
Introduction
Prerequisites
Requirements
Components Used
Background Information
Configure
Related Information
Introduction
This document describes how to generate a diagnostic report for the Cisco Email Security plug-in
on Outlook when there is no options tab availabe.
on Outlook when there is no options tab availabe.
Prerequisites
Requirements
Cisco recommends that you have knowledge of these topics:
Email Security plug-in
●
Microsoft Outlook
●
Windows file system
●
Components Used
The information in this document is based on Email Security plug-in version 7.5.1
The information in this document was created from the devices in a specific lab environment. All of
the devices used in this document started with a cleared (default) configuration. If your network is
live, make sure that you understand the potential impact of any command.
the devices used in this document started with a cleared (default) configuration. If your network is
live, make sure that you understand the potential impact of any command.
Background Information
In some cases the "Encrypt Message" button does not appear on Outlook and there is no plug-in
options tab to select and generate a diagnostic report.
options tab to select and generate a diagnostic report.
Configure
Running the Diagnostic Tool from the Program Files. There are two ways to run the diagnostic tool
from the Program files. Choose one of the two in order to generate the report.
from the Program files. Choose one of the two in order to generate the report.