Cisco Cisco Email Security Appliance X1070 Information Guide
ESA FAQ: How do you analyze intermittent mail
delivery issues on the ESA?
delivery issues on the ESA?
Document ID: 117844
Contributed by Kevin Luu and Robert Sherwin, Cisco TAC Engineers.
Jun 25, 2014
Jun 25, 2014
Contents
Introduction
Prerequisites
Requirements
Components Used
How do you analyze intermittent mail delivery issues on the ESA?
Prerequisites
Requirements
Components Used
How do you analyze intermittent mail delivery issues on the ESA?
Introduction
This document describes how to analyze intermittent mail delivery issues on the Cisco Email Security
Appliance (ESA).
Appliance (ESA).
Prerequisites
Requirements
Cisco recommends that you have knowledge of these topics:
Cisco ESA
•
AsyncOS
•
Components Used
The information in this document is based on all versions of AsyncOS.
The information in this document was created from the devices in a specific lab environment. All of the
devices used in this document started with a cleared (default) configuration. If your network is live, make sure
that you understand the potential impact of any command.
devices used in this document started with a cleared (default) configuration. If your network is live, make sure
that you understand the potential impact of any command.
How do you analyze intermittent mail delivery issues on the
ESA?
ESA?
You can use the Injection Debug Logs in order to trace the entire Simple Mail Transfer Protocol (SMTP)
conversation between the ESA and the inbound server connection. Each line within the Injection Debug Logs
outlines the data that is sent and received during the SMTP conversation.
conversation between the ESA and the inbound server connection. Each line within the Injection Debug Logs
outlines the data that is sent and received during the SMTP conversation.
Complete these steps in order to enable the Injection Debug Logs with the GUI:
Navigate to System Administration > Log Subscriptions on the GUI.
1.