Cisco Cisco Email Security Appliance X1070 Information Guide

This document describes the Cisco Email Submission and Tracking Portal, usage of the portal,
and general how-to get started instructions in using the portal.

Cisco Email Gateway has remained the best in catching spam, ham, marketing, and graymail
messages with > 99 percent catch rate and 0.001 percent false positives. (Refer to 

 for more details). However, to keep the bar high and to improve the overall efficacy, Cisco

encourages customers to submit messages that are incorrectly classified once in a while. For
detailed instructions, see 

Each customer submission forms a critical piece of Cisco’s Threat Intelligence system. Hence it is
important to have submissions with complete information and in the right format (

some cases, submissions lose critical information because of the way they have been submitted
and nobody gets to know that information.

Cisco Email Submission and Tracking Portal is a way for customers to track all the submissions
from their organization and at the same time know status of each submission. The portal is also a
means to submit missed spams.

The information there can be used for further interactions with Cisco

Any user who has Cisco CCO user id and password will be able to access the portal.

However, the portal is useful for two kinds of users:

Administrator(s) of an Organization: An Email Gateway administrator who is interested to
know the status of all the submissions made by the users in their organization/domains.
There could be more than one administrator for any organization and an administrator could

1.