Cisco Cisco Email Security Appliance X1070 Information Guide

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Customer Case Study 
© 2010 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information. 
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EXECUTIVE SUMMARY 
ePLUS AT A GLANCE 
Headquarters: Herndon, Virginia 
Year Founded: 1990 
Customers: 1500 
Staff: 625 associates in over 20 locations 
FY08 Revenues: $849.3 million 
Business: Provider of information technology 
products from top manufacturers as well as 
professional services, flexible leasing options. and 
proprietary software 
THE CISCO IRONPORT ADVANTAGE 
●  Powerful outer layer of defense for superior 
threat assessment and elimination 
●  Advanced encryption technology for secure, 
two-way communications 
●  Quick implementation with minimal 
configuration required 
●  Simplified management for IT administrators 
 
Technology Provider Gives Cisco IronPort Email Security an A+ 
Overview 
As a leading information technology provider, ePlus Inc. provides its 
federal, municipal, and commercial customers with the most advanced 
products and services to optimize their IT infrastructure and supply-chain 
processes. With more than 20 locations and 625 employees accessing its 
messaging network, the Virginia-based business requires a robust email 
security solution to support its steady growth. 
The Situation 
For years, ePlus deployed an anti-spam solution that provided adequate 
protection for its small business messaging environment. However, the 
technology provider grew steadily and ultimately outgrew this security 
system. ePlus needed a replacement that could accommodate its 
requirements for flexibility and continuity across the expanding 
enterprise. 
 
Technical Challenges 
With its previous spam solution, ePlus administrators had to handle a large volume of false positives every day. 
These problems took t
ime to resolve and gradually eroded users’ confidence in the organization’s email system. The 
legacy solution also required extensive database training time to ensure that emails could be properly classified as 
spam or legitimate. As spamming techniques grew more complex, the need for the company to reset its database 
became almost constant. On the virus front, the old solution’s built-in defense did not provide easy access to 
information about the viruses it was identifying, requiring administrators to search for this critical data using other 
resources. 
ePlus needed to upgrade to a new security system that would provide accurate, reliable threat detection, outstanding 
anti-virus capabilities, advanced customization with problem-free management, detailed reporting, and redundancy, 
all with centralized administration. 
As a Cisco
®
 Gold Certified Partner and Cisco Managed Services Partner with Cisco Master Specializations in both 
security and unified communications, ePlus turned to Cisco and the Cisco IronPort
®
 line of security products. 
“Our process for selecting an anti-spam appliance required ePlus to look at the market leaders,” said Jerry McIntosh, 
vice president for communications and security solutions at 
ePlus. “Our partnership with Cisco, and IronPort’s 
reputation as an industry leader, made selecting their technology the logical solution.” 
“Reports of both false negatives and false positives have been 
decreased to almost zero. Less administrative time is dedicated to spam, 
and user confidence has been restored to our email system.” 
 
— Jerry McIntosh, Vice President of Communications and Security Solutions, ePlus Inc.