Cisco Cisco Email Security Appliance X1070 Information Guide
Customer Case Study
© 2010 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information.
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EXECUTIVE SUMMARY
ePLUS AT A GLANCE
Headquarters: Herndon, Virginia
Year Founded: 1990
Customers: 1500
Staff: 625 associates in over 20 locations
FY08 Revenues: $849.3 million
Business: Provider of information technology
products from top manufacturers as well as
professional services, flexible leasing options. and
proprietary software
products from top manufacturers as well as
professional services, flexible leasing options. and
proprietary software
THE CISCO IRONPORT ADVANTAGE
● Powerful outer layer of defense for superior
threat assessment and elimination
● Advanced encryption technology for secure,
two-way communications
● Quick implementation with minimal
configuration required
● Simplified management for IT administrators
Technology Provider Gives Cisco IronPort Email Security an A+
Overview
As a leading information technology provider, ePlus Inc. provides its
federal, municipal, and commercial customers with the most advanced
products and services to optimize their IT infrastructure and supply-chain
processes. With more than 20 locations and 625 employees accessing its
messaging network, the Virginia-based business requires a robust email
security solution to support its steady growth.
The Situation
For years, ePlus deployed an anti-spam solution that provided adequate
protection for its small business messaging environment. However, the
technology provider grew steadily and ultimately outgrew this security
system. ePlus needed a replacement that could accommodate its
requirements for flexibility and continuity across the expanding
enterprise.
Technical Challenges
With its previous spam solution, ePlus administrators had to handle a large volume of false positives every day.
These problems took t
ime to resolve and gradually eroded users’ confidence in the organization’s email system. The
legacy solution also required extensive database training time to ensure that emails could be properly classified as
spam or legitimate. As spamming techniques grew more complex, the need for the company to reset its database
became almost constant. On the virus front, the old solution’s built-in defense did not provide easy access to
became almost constant. On the virus front, the old solution’s built-in defense did not provide easy access to
information about the viruses it was identifying, requiring administrators to search for this critical data using other
resources.
ePlus needed to upgrade to a new security system that would provide accurate, reliable threat detection, outstanding
anti-virus capabilities, advanced customization with problem-free management, detailed reporting, and redundancy,
all with centralized administration.
As a Cisco
®
Gold Certified Partner and Cisco Managed Services Partner with Cisco Master Specializations in both
security and unified communications, ePlus turned to Cisco and the Cisco IronPort
®
line of security products.
“Our process for selecting an anti-spam appliance required ePlus to look at the market leaders,” said Jerry McIntosh,
vice president for communications and security solutions at
ePlus. “Our partnership with Cisco, and IronPort’s
reputation as an industry leader, made selecting their technology the logical solution.”
“Reports of both false negatives and false positives have been
decreased to almost zero. Less administrative time is dedicated to spam,
and user confidence has been restored to our email system.”
decreased to almost zero. Less administrative time is dedicated to spam,
and user confidence has been restored to our email system.”
— Jerry McIntosh, Vice President of Communications and Security Solutions, ePlus Inc.