Cisco Cisco Email Security Appliance X1050 Troubleshooting Guide

Contributed by Jakob Dohrmann and Enrico Werner, Cisco TAC
Engineers.
Aug 12, 2014

Environment: Cisco Email Security Appliance (ESA), all versions of AsyncOS

To accept mail for a domain on the ESA, create an entry for that domain in the Recipient Access
Table (RAT).

In the GUI, choose Mail Policies > Recipient Access Table (RAT).

♦ 

Select the correct listener from the Overview for Listener drop−down list.

♦ 

Click Add Recipient.

♦ 

Enter the domain name in the Recipient Address field.

♦ 

Choose Accept from the Action drop−down list.

♦ 

Depending on your setup, you might want to check your Incoming Mail Policies.

♦ 

Enter a SMTP route entry to deliver to the destination host. Choose Network > SMTP
Routes.

♦ 

Click Add Route and enter the new domain and the corresponding destination host IP address.

♦ 

1. 

Adjust the MX record for the domain so that it points to the IP of the ESA. Note: This adjustment is
not done on the ESA.

2. 

Test your setup using either of these ways:

Use the Trace utility

In the CLI use the trace command.

◊ 

In the GUI, go to System Administration > Trace.

◊ 

♦ 

Send a test message to your domain.

You can check the mail logs to see how the message passed through the system or use
message tracking

◊ 

♦ 

3. 

Updated: Aug 12, 2014

Document ID: 118215