Cisco Cisco AMP 7150 Troubleshooting Guide
Contents
Introduction
Manage the FireAMP Connector Service on Microsoft Windows
Control Panel
Command Prompt
Stop the Service with the User Interface
Manage the FireAMP Connector Service on OSX
Manage the FireAMP Connector Service on Linux
Related Information
Introduction
This document describes various methods to disable and enable the FireAMP Connector service.
When you troubleshoot, you might need to disable the FireAMP Connector service. There are a
few reasons why you might need to do this:
When you troubleshoot, you might need to disable the FireAMP Connector service. There are a
few reasons why you might need to do this:
In order to remove a corrupt database or log file.
●
In order to uninstall FireAMP connector due to an error, corrupt installation, or incomplete
installation.
installation.
●
Replace the policy.xml file (for advanced troubleshooting purposes).
●
Manage the FireAMP Connector Service on Microsoft
Windows
Windows
Control Panel
The FireAMP Connector can be disabled via the Control Panel. In order to disable the Connector
via the Control Panel, complete these steps:
via the Control Panel, complete these steps:
Choose Start > Control Panel.
1.
In the Control Panel, click System and Security and then click Administrative Tools.
2.
Double-click Services.
3.
In the Services window, scroll down and locate the FireAMP Connector service.
4.