Cisco Cisco AMP 7150 Troubleshooting Guide

This document describes the processes to prevent multiple computers to attempt the use of same
Globally Unique Identifier (GUID), which prevents duplicate computer objects to appear in
FireAMP cloud dashboard. This process allows FireAMP to work properly on a cloned machine.

As a System Administrator, you may want to include the FireAMP connector on your master
Windows PC images. FireAMP, however, requires that systems can be uniquely identified. The
general steps for cloning a machine for Linux is at the bottom of this article.

Note: The first set of instructions applies to FireAMP version 4.1.4 or higher. Further you find
the original steps for machines running earlier versions.

There are no specific requirements for this document.

This document is not restricted to specific software and hardware versions.

The information in this document was created from the devices in a specific lab environment. All of
the devices used in this document started with a cleared (default) configuration. If your network is
live, make sure that you understand the potential impact of any command.

Perform these steps to prepare a computer for imaging:

Step 1. Install FireAMP on your master image.