Cisco Cisco 5508 Wireless Controller Information Guide
© 2016 Cisco and/or its affiliates. All rights reserved.
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Wireless Access Point Smart Licensing for Cisco 5520, 8540, and Virtual Wireless Controllers
Q&A
Cisco Public
Q
How would the customer use smart licensing for
new license purchases and for already purchased
5520, 8540, and vWLC licenses?
A
Step 1: If the customer does not already have a smart account,
the customer (or partner for a partner-managed
account) would need to create a smart account for
the customer’s company. (You need only one smart
account per company.) The customer (or partner)
can review the details of the smart account creation
process or register for live training on smart account
Step 2: After the licenses have been purchased, the customer
should contact the Cisco Global Licensing Operations
team by email, using the template below, with
appropriate information to request the migration of their
vWLC, 5520, and 8540 license entitlements to the
customer’s smart portal. Note that this migration may
take up to 72 hours. The customer should continue
using right-to-use (RTU) licensing until the license
migration is complete.
Email template:
To:
Subject: Smart License Migration for Wireless Controllers
Email Text:
Cisco.com ID: #####
Request: Migrate the following wireless controller licenses to
smart licensing.
Smart account domain ID (domain in the form of “xyz.com”):
#####
* Smart virtual account name: #####
Serial numbers of the devices on which the licenses were
purchased (for non-adder licenses): #####
Number of adder licenses and SKUs that were purchased:
#####
PO/SO number: #####
* Virtual accounts are subaccounts that a customer can create
inside their company’s smart account to virtually separate
different entities within organization. Virtual account creation
is optional. More information regarding virtual accounts can be
found in the General Smart Licensing Q&A at:
.
Step 3: Enable smart licensing on smart-enabled wireless
controllers (refer to the deployment guide for details).
By default, the 5520, 8540, and vWLC will continue to
enable RTU licensing.
2. Smart Licensing (Pooling) vs. Cisco ONE Software (Portability)
Q
Is smart licensing related to Cisco ONE™
Software?
A
Smart licensing and Cisco ONE Software are not substitutes
but complements to each other. Cisco ONE Software is a
choice about how the customer procures the licenses. Smart
licensing is a choice about how the customer enables the
licenses. For 5520, 8540 and vWLC access point licenses,
procurement choices available to the customer include
Cisco ONE Software SKUs, bundle SKUs, and a la carte
SKUs. Procurement choice determines whether the license is
portable across wireless controllers or not. For the 5520, 8540,
and vWLC access point licenses, license enablement choices
available to the customer include RTU and smart licensing.