Cisco Cisco Email Security Appliance X1070 User Guide
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Cisco AsyncOS 8.0.2 for Email User Guide
Chapter 15 Data Loss Prevention
Troubleshooting Data Loss Prevention
Enterprise Manager Disconnects the Email Security Appliance
Problem
Enterprise Manager disconnects the Email Security appliance.
Solution
The correct certificates have not been properly installed on the Email Security appliance. See
.
If you have a cluster or group deployment, check the Network > Certificates page on each appliance to
verify that the certificate is the same on all.
verify that the certificate is the same on all.
Related Topics
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RSA Email DLP Fails to Detect Violations in Email Attachments
Problem
When using predefined DLP policies, RSA Email DLP fails to detect violations in email
attachments. This can be caused by the small value of the proximity parameter in the predefined DLP
policies.
policies.
Note
You cannot change the proximity of a predefined DLP policy.
Solution
Do one of the following:
•
Create a custom policy and adjust the proximity as required. See
•
Use RSA Enterprise Manager and the predefined policies in it. RSA Enterprise Manager allows you
to fine-tune the predefined policy configurations such as proximity. See
to fine-tune the predefined policy configurations such as proximity. See
•