Cisco Cisco Email Security Appliance C690 User Guide

Page of 1212
 
41-6
User Guide for AsyncOS 10.0 for Cisco Email Security Appliances
 
Chapter 41      Testing and Troubleshooting
  Debugging Mail Flow Using Test Messages: Trace
Work Queue Operations
The following group of functions are performed on messages in the work queue. This occurs after the 
message has been accepted from the client, but before the message is enqueued for delivery on a 
destination queue. “Messages in Work Queue” is reported by the 
status
 and 
status detail
 
commands. 
Masquerading
If you specified that the To:, From:, and CC: headers of messages 
should be masked (either from a static table entered from a listener or 
via an LDAP query), the change is noted here. You enable 
masquerading for the message headers on private listeners using the 
listenerconfig -> edit -> masquerade -> config 
subcommands. 
For more information, see 
LDAP Routing
If LDAP queries have been enabled on a listener, the results of LDAP 
acceptance, re-routing, masquerading, and group queries are printed 
in this section. 
For more information, see 
Message  Filters  Processing
All messages filters that are enabled on the system are evaluated by the 
test message at this point. For each filter, the rule is evaluated, and if 
the end result is “true,” each of the actions in that filter are then 
performed in sequence. A filter may contain other filters as an action, 
and the nesting of filters is unlimited. If a rule evaluates to “false” and 
a list of actions is associated with an 
else
 clause, those actions are 
evaluated instead. The results of the message filters, processed in 
order, are printed in this section. 
See 
Mail Policy Processing
The mail policy processing section displays the Anti-Spam, Anti-Virus, Outbreak Filters feature, and 
disclaimer stamping for all recipients you supplied. If multiple recipients match multiple policies in 
Email Security Manager, the following sections will be repeated for each matching policy. The string: 
“Message Going to” will define which recipients matched which policies. 
Table 41-2
Viewing Output When Performing a Trace (continued)
trace Command Section
Output