Cisco Cisco Email Security Appliance C170 User Guide

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41-30
User Guide for AsyncOS 10.0 for Cisco Email Security Appliances
 
Chapter 41      Testing and Troubleshooting
  Working with Technical Support
Use FTP or SCP to access the file in the 
captures
 subdirectory on the appliance. 
What To Do Next 
Make the file available to Support: 
If you allow remote access to your appliance, technicians can access the packet capture files using 
FTP or SCP. See 
Email the file to Support.