Cisco Cisco Packet Data Gateway (PDG) Troubleshooting Guide
Troubleshooting the System
▀ Detecting Faulty Hardware Using Component LEDs
▄ Cisco ASR 5000 Series System Administration Guide
OL-22969-02
Table 33.
PSC RUN/FAIL LED States
Color
Description
Troubleshooting
Green
Card powered with no
errors detected
errors detected
None needed.
Blinking
Green
Green
Card is initializing
and/or loading software
and/or loading software
None needed.
Red
Card powered with
error(s) detected
error(s) detected
Errors were detected during the POSTs. It is likely that the errors were logged to the
system's command line interface during the boot process.
Refer to one or more of the following to help analyze this problem:
system's command line interface during the boot process.
Refer to one or more of the following to help analyze this problem:
The Monitoring Hardware Status chapter in this reference for show commands;
the outputs of which will assist in further determining the problem.
the outputs of which will assist in further determining the problem.
The Configuring and Viewing System Logs chapter in this reference for
information on configuring specific types of logging information and how to
view logs.
information on configuring specific types of logging information and how to
view logs.
SNMP MIB Reference for information on associated status and alarm
conditions.
conditions.
None
Card is not receiving
power
power
Verify that the POWER LEDs on the PFUs are green. If they are not, refer to
the Checking the LED on the PFU(s) section in this chapter for troubleshooting
information.
the Checking the LED on the PFU(s) section in this chapter for troubleshooting
information.
Verify that the power source is supplying ample voltage and current to the
chassis.
chassis.
Verify that the card is properly installed per the instructions in the Hardware
Installation and Administration Guide.
Installation and Administration Guide.
If all of the above suggestions have been verified, it is possible that the PSC is
not functional. Please contact your service representative.
not functional. Please contact your service representative.
PSC Active LED States
The Active LED on the PSC indicates that the software is loaded on the card and that the card is ready for
operation.When the system first boots up, all installed PSCs are booted into standby mode. The system must then be
configured as to which PSCs should serve as redundant components (i.e. remain in standby mode) and which should
function as active components.
operation.When the system first boots up, all installed PSCs are booted into standby mode. The system must then be
configured as to which PSCs should serve as redundant components (i.e. remain in standby mode) and which should
function as active components.
The possible states for this LED are described in the following table. If the LED is not green, use the troubleshooting
information in the table to diagnose the problem.
information in the table to diagnose the problem.
Table 34.
PSC Active LED States
Color
Description
Troubleshooting