Cisco Cisco Aironet 350 Wireless Bridge Troubleshooting Guide

Note: By default, the enable password is Cisco (with a capital C).

In order to access the GUI, enter the IP address of the unit into a web browser.

Note: By default, both the user name and password to access the GUI are Cisco (with a capital C).

For information on how to get started with Cisco IOS Software on an AP, refer to the Configuring the Access
Point for the First Time chapter of the Cisco IOS Software Configuration Guide for Cisco Aironet Access
Points, 12.2(15)JA.

Upgrade the IOS AP to the Latest IOS Release

Once you convert the VxWorks−based AP to an IOS AP using the VxWorks to IOS conversion image, you
can upgrade the AP to the latest IOS image. Download the latest Cisco IOS release for your AP from the
Wireless downloads page.

Refer to Working with Software Images for information on how to upgrade the IOS image on an AP using the
CLI.

Note: This error message appears during the upgrade:

%Error opening flash:/update/info (no such file or directory)

ERROR: Image is not a valid IOS image archive. download takes about 0 seconds.

Note: These are the causes of the error message:

There is a problem with the TFTP server. Some TFTP servers might not support the transfer of big
files. In order to resolve this, use a different TFTP server. You can use the TFTP server available at
http://tftpd32.jounin.net/

for a WLC software upgrade.

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If you use the incorrect image for the upgrade, you have to use the original .tar file (downloaded from
Cisco.com) for the upgrade and not the extracted .JA file.

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AP Reboot After Upgrade

If you upgrade the AP (with dual radios) from VxWorks to IOS version 12.2.11−JA3, the AP might not
completely load the IOS to be configured and will reboot continously. Often the problem is with the upgraded
IOS version and the G radio connected to the AP.

In such cases, first remove the G radio from the AP, and then upgrade the IOS version to 12.2.13−JA4. Once
the upgrade is complete, reconnect the G radio in the AP. The AP should work properly.

Related Information

Cisco Aironet Conversion Tool for Cisco IOS Software, 2.1 Administrator Guide for Windows

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Release Notes for Cisco Aironet Conversion Tool 2.1 for Cisco IOS Software

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Cisco IOS Software Configuration Guide for Cisco Aironet Access Points, 12.2(15)JA

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Cisco Wireless Software Center (

registered customers only

)

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Technical Support & Documentation − Cisco Systems

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