Cisco Cisco AMP Threat Grid 5000 Appliance Information Guide
Product End-of-Life Notice
© 2016 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public.
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End-of-Sale and End-of-Life Announcement for the
Cisco AMP Threat Grid 5000 and 5500 Appliances
Cisco AMP Threat Grid 5000 and 5500 Appliances
EOL11027
—Amended
Cisco announces the end-of-sale and end-of life dates for the Cisco AMP Threat Grid
5000 and 5500 Appliances. The last day to order the affected product(s) is January
14, 2017. Customers with active service contracts will continue to receive support
from the Cisco Technical Assistance Center (TAC) as shown in Table 1 of the EoL
bulletin. Table 1 describes the end-of-life milestones, definitions, and dates for the
affected product(s). Table 2 lists the product part numbers affected by this
announcement. For customers with active and paid service and support contracts,
support will be available under the terms and conditions of customers' service
contract.
5000 and 5500 Appliances. The last day to order the affected product(s) is January
14, 2017. Customers with active service contracts will continue to receive support
from the Cisco Technical Assistance Center (TAC) as shown in Table 1 of the EoL
bulletin. Table 1 describes the end-of-life milestones, definitions, and dates for the
affected product(s). Table 2 lists the product part numbers affected by this
announcement. For customers with active and paid service and support contracts,
support will be available under the terms and conditions of customers' service
contract.
Table 1.
End-of-Life Milestones and Dates for the Cisco AMP Threat Grid 5000 and 5500 Appliances
Milestone
Definition
Date
End-of-Life
Announcement Date
Announcement Date
The date the document that announces the end of sale and end of life of a product is
distributed to the general public.
distributed to the general public.
June 15, 2016
End-of-Sale Date
The last date to order the product through Cisco point-of-sale mechanisms. The product is
no longer for sale after this date.
no longer for sale after this date.
January 14, 2017
Last Ship Date:
HW, OS SW
HW, OS SW
The last-possible ship date that can be requested of Cisco and/or its contract
manufacturers. Actual ship date is dependent on lead time.
manufacturers. Actual ship date is dependent on lead time.
April 14, 2017
End of SW Maintenance
Releases Date:
OS SW
Releases Date:
OS SW
The last date that Cisco Engineering may release any final software maintenance releases
or bug fixes. After this date, Cisco Engineering will no longer develop, repair, maintain, or
test the product software.
or bug fixes. After this date, Cisco Engineering will no longer develop, repair, maintain, or
test the product software.
January 14, 2018
End of Routine Failure
Analysis Date:
HW
Analysis Date:
HW
The last-possible date a routine failure analysis may be performed to determine the cause
of hardware product failure or defect.
of hardware product failure or defect.
January 14, 2018
End of New Service
Attachment Date:
HW, OS SW
Attachment Date:
HW, OS SW
For equipment and software that is not covered by a service-and-support contract, this is
the last date to order a new service-and-support contract or add the equipment and/or
software to an existing service-and-support contract.
the last date to order a new service-and-support contract or add the equipment and/or
software to an existing service-and-support contract.
January 14, 2018
End of Service Contract
Renewal Date:
HW, OS SW
Renewal Date:
HW, OS SW
The last date to extend or renew a service contract for the product.
April 11, 2021
Last Date of Support:
HW, OS SW
HW, OS SW
The last date to receive applicable service and support for the product as entitled by active
service contracts or by warranty terms and conditions. After this date, all support services
for the product are unavailable, and the product becomes obsolete.
service contracts or by warranty terms and conditions. After this date, all support services
for the product are unavailable, and the product becomes obsolete.
January 31, 2022
HW = Hardware
OS SW = Operating System Software
App. SW = Application Software