Cisco Cisco Aironet 350 Wireless LAN Client Adapter Release Notes
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Release Notes for Cisco Aironet Client Adapter Firmware, Version 5.02.19
OL-3961-01
Obtaining Technical Assistance
Cisco.com
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Technical Assistance Center
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technology, or solution. Two levels of support are available: the Cisco TAC website and the Cisco TAC
Escalation Center. The avenue of support that you choose depends on the priority of the problem and the
conditions stated in service contracts, when applicable.
technology, or solution. Two levels of support are available: the Cisco TAC website and the Cisco TAC
Escalation Center. The avenue of support that you choose depends on the priority of the problem and the
conditions stated in service contracts, when applicable.
We categorize Cisco TAC inquiries according to urgency:
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Priority level 4 (P4)—You need information or assistance concerning Cisco product capabilities,
product installation, or basic product configuration.
product installation, or basic product configuration.
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Priority level 3 (P3)—Your network performance is degraded. Network functionality is noticeably
impaired, but most business operations continue.
impaired, but most business operations continue.
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Priority level 2 (P2)—Your production network is severely degraded, affecting significant aspects
of business operations. No workaround is available.
of business operations. No workaround is available.
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Priority level 1 (P1)—Your production network is down, and a critical impact to business operations
will occur if service is not restored quickly. No workaround is available.
will occur if service is not restored quickly. No workaround is available.
Cisco TAC Website
You can use the Cisco TAC website to resolve P3 and P4 issues yourself, saving both cost and time. The
site provides around-the-clock access to online tools, knowledge bases, and software. To access the
Cisco TAC website, go to this URL:
site provides around-the-clock access to online tools, knowledge bases, and software. To access the
Cisco TAC website, go to this URL:
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ID or password, go to this URL to register:
the technical support resources on the Cisco TAC website. Some services on the Cisco TAC website
require a Cisco.com login ID and password. If you have a valid service contract but do not have a login
ID or password, go to this URL to register: