Cisco Cisco Intelligent Automation for SAP 3.0 User Guide

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Cisco TEO—Process Automation Guide for Incident Analysis for SAP
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Chapter 2      Understanding the Automation Pack Content
  Viewing Automation Pack Content and Dependencies
SAP Administrator Checklist
Automates the most important and frequent SAP 
administration tasks for monitoring SAP system health. 
This process detects and analyzes common error 
conditions that typically need to be addressed by system 
administrators.
SAP Connection Errors
Monitors TEO connection errors to SAP systems.
SAP License Check
Checks for an expiring installed license. 
SAP System Properties
Periodically gathers the system configuration attributes of 
SAP systems, such as license information, installed SAP 
components, release and patch levels and DB platform 
information. 
SAPConnect monitoring - per Status
Detects transmission errors reported by transaction SCOT. 
Note
The process is disabled by default because it calls 
function "SX_SNDREC_SELECT" and it is not 
available in all SAP versions/sp levels. 
SAPConnect monitoring - per Type
Detects transmission errors reported by transaction SCOT. 
Note
The process is disabled by default because it calls 
function "SX_SNDREC_SELECT" and it is not 
available in all SAP versions/sp levels. 
Security Audit Log Messages
Detects all messages in the SAP system log that generate 
alerts relevant to security audit exceptions. This process is 
disabled by default because it can generate a large volume 
of incidents. It depends on system configuration (SM20). 
Note
There is no rule in the monitoring framework to 
collect events generated by this process.
Security System Log Messages
Detects all messages in the SAP system log that generate 
alerts relevant to the security subsystem.
Server Availability
Raises an incident when a server is unavailable.
Server Availability (for report)
Monitors SAP application servers availability. It monitors 
ABAP stack availability.
Server Queue Monitor - Application
Monitors the Server System and Application Thread 
Manager queues. It monitors the WaitingTaskQueue 
(number of tasks for which there are no threads available) 
and number of tasks that are not receiving any more space 
in the WaitingTaskQueue.
Server Queue Monitor - System
Monitors the Server System Thread Manager queues. It 
monitors the WaitingTaskQueue (number of tasks for 
which there are no threads available) and number of tasks 
that are not receiving any more space in the 
WaitingTaskQueue.
Shared Pool Memory (Oracle)
Detects analyzes low shared pool memory. This process 
examines the row chace hit ratio, library cache hit rate, and 
free memory to identify the cause of the shared pool 
memory shortage.
Process Name
Description