Cisco Cisco Intelligent Automation for SAP 3.0 User Guide
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Cisco TEO—Process Automation Guide for Incident Analysis for SAP
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Chapter 3 Getting Started Using the Automation Pack
Managing Global Variables
Configuring Global Variables
SAP Alert Suppression Time Properties
The SAP Alert Suppression Time global variable contains the length of time (in seconds) that TEO SAP
alerts will be suppressed when duplicated. After this time, a new alert and incident will be created.
alerts will be suppressed when duplicated. After this time, a new alert and incident will be created.
Step 1
In the Definitions view, click Global Variables in the navigation pane to display the variables in the
Global Variables pane.
Global Variables pane.
Step 2
Click the Filter by link and choose Automation Pack > Core Automation for SAP to filter for only
the global variables that ship with the Core Automation for SAP automation pack.
the global variables that ship with the Core Automation for SAP automation pack.
Step 3
In the Global Variables pane, right-click the SAP Alert Suppression Time global variable and choose
Properties.
Properties.
Figure 3-19
SAP Alert Suppression Time Properties—General Tab
Step 4
In the Value text field, enter the number of seconds to suppress duplicate alerts and click OK.
Last Modified Time
Time the global variable was last modified.
Last Modified By
Name of the user who last modified the global variable.
Column
Description